Agenda

Session Days

Session Type

Persona

Agenda Tag

All sessions will be aired in the “Live Main Stage” per the agenda. Once a session is over, it will be refreshed as an on-demand session and will live in the “Live Main Stage” for 30 days. You may view any sessions during this time.

8:00 AM CDT / 2:00 PM BST

Conference & Partner Pavilion Opens

9:00 AM - 9:30 AM CDT / 3:00 PM - 3:30 PM BST

K1 - 25 Years Shaping the Future: What's Next?

Despite being in a period of unprecedented change and uncertainty we are optimistically embarking on an era of new technology adoption and ways of working that will change the definition of business as usual for ever. Celebrating our 25th year, we reflect on journey to date and how we are continuing to enable our customers to transform their businesses to meet the challenges of the new digital work place.

Speaker
Neil Araujo

CEO and Co-Founder at iManage

Co-Speaker
Barbara Stein

Senior Director APAC/LATAM at iManage

9:30 AM - 10:00 AM CDT / 3:30 PM - 4:00 PM BST

K2 - Delivering the iManage Advantage

Join us, as we review our platform vision and demonstrate "a day on the life" of a professional using iManage, to showcase current and upcoming integrations that make work more productive, smarter and safer. From new document creation to editing and tracking work, you will see how iManage supports seamless flow between tasks to enable professionals to work more effectively. We will conclude with an overview of future release timing and highlights.

Speaker
Dan Carmel

Chief Marketing Officer at iManage

Co-Speaker
Stephanie Vaughan

Global Legal Practice Director at iManage

10:00 AM - 10:15 AM CDT / 4:00 PM - 4:15 PM BST

Break: Visit the Partner Pavilion and Expert Chat

10:15 AM - 10:45 AM CDT / 4:15 PM - 4:45 PM BST

K3 - iManage Cloud: Setting You Free to Do More

In an era of remote working, ensuring your organization has the right infrastructure and business continuity plans in place is paramount. iManage Cloud is the industry’s leading Cloud, continually outperforming, and delivering significant value to our customers. We are joined by Jim McKenna, CIO, Fenwick & West, in an open discussion around their journey to the iManage cloud – including key insights and learnings.

Speaker
Dan Dosen

GM, Cloud Services at iManage

Co-Speaker
Jim McKenna

CIO, Fenwick & West

10:45 AM - 11:15 AM CDT / 4:45 PM - 5:15 PM BST

K4 - You are Here: How to Navigate Your Customer Journey with iManage

Adoption is key to any technology rollout (ILTA Stat?) which is why we have designed the iManage Journey – an end to end training and enablement experience, aligned to personas, to ensure you have well adopted, satisfied users. Right information to the right user at the right time, learn how we are delivering key training and enablement content so end users, partners, and your IT team get their questions answered, quickly and simply.

Speaker
Dean Leung

Chief Customer Success Officer at iManage

11:15 AM - 11:30 AM CDT / 5:15 PM - 5:30 PM BST

Break: Visit the Partner Pavilion and Expert Chat

11:30 AM - 12:15 PM CDT / 5:30 PM – 6:15 PM BST

F1 - iManage Work 10: Be Productive Anywhere

From a mobile first, easy to use application, iManage Work is evolving to embrace AI, streamline collaboration and deliver that delight users, while exceeding global compliance and privacy requirements. Join us to see first hand what's new in Work 10 and why it is time to upgrade now! Topics covered include demos of new features and details of our 2020 and future roadmap.

Speakers
Ravi Lal

Senior Product Manager at iManage

12:15 PM - 12:30 PM CDT / 6:15 PM – 6:30 PM BST

Break: Visit the Partner Pavilion and Expert Chat

12:30 PM - 1:15 PM CDT / 6:30 PM – 7:15 PM BST

F2 - Using iManage Security, Risk, and Governance products to Secure the Full Matter Lifecycle

Securing sensitive content on a need-to-know basis and segmenting content appropriately are critical parts of any strategy to limit the exposure and reputational damage that a data breach can bring. Join us during this session for an overview of how Security Policy Manager is evolving with new features that enable a range of security models to be deployed to protect sensitive client content in iManage Work and other systems. Topics covered include demos of new features and details of our 2020 and future roadmap.

Speaker
Ian Raine

VP of Product Management at iManage

Co-Speaker
Joy E. Spicer

VP of Risk & Compliance at iManage

1:15 PM - 2:15 PM CDT / 7:15 PM – 8:15 PM BST

Break: Visit the Partner Pavilion and Expert Chat

1:20 PM - 1:40 PM CDT / 7:20 PM – 7:40 PM BST

FC01 - Fireside Chat - Adaptive Solutions with Dan Dosen - The importance of a comprehensive security plan when on boarding to the cloud

The topic that we would like to cover, over hot cocoa and a yule log, is security. Essentially the importance of a comprehensive security plan when onboarding to the cloud which includes deploying SPM and TM in phase one.

Speakers
Dan Dosen

General Manager, Cloud Services at iManage

Ian Raine

VP of Product Management at iManage

Co-Speakers
Chuck Davis

President at Adaptive Solutions

Amy Gaffney

Director of Operations at Adapative Solutions

2:00 PM - 2:15 PM CDT / 8:00 PM – 8:15 PM BST

LC00 - How to transform Vision into Reality: iManage Platform Approach

Your guide to help you plan your implementation approach and what factors to consider across the iManage platform for the next year and beyond

Speakers
James Priz

Head of Professional Services at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM – 8:45 PM BST

CP04 - Stop Threats, Reduce Risk: Customer panel on the real world application of iManage Threat Manager

In addition to protecting sensitive information from internal and external threat actors, Threat Manager provides a set of information governance features that protect sensitive information with greater visibility and control. Come join us during this panel session, composed of leaders in risk and compliance, security operations and innovation to understand how organizations are benefitting from Threat Manager.

Moderator
David Moseley

Product Marketing Director at iManage

Panel Speakers
Leah Guggenheimer

Managing Director & Chief Innovation Officer at Buford Capital

Jon Washburn

CISO at Stoel Rives

David Schrag

Senior Director of Information Technology at Faber Daeufer & Itrato

Aaron Rangel

Director of Product Management at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM – 8:45 PM BST

LC23 - iManage Tracker: A new, matter-centric approach to task and checklist management built-in to iManage Work 10

Introducing iManage Tracker - a purpose built task management application for iManage. For the first time, professionals can have a checklist view of key milestones, tasks and actions, and one-click access to the specific documents or emails referenced, streamlining how work gets done. Reporting by engagement gives visibility to the entire team and a client or other third party if desired. Come learn about this exciting new product and the opportunities to be part of the Early Access Program.

Speaker
Shawn Misquitta

VP of Product Management at iManage

Co-Speaker
Adil Berdai

Principal Product Manager at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM – 8:45 PM BST

LC40 - Upgrade to iManage Work 10: Planning Your Design Approach, Upgrade Process, and Deployment Strategy

iManage Work sets a new standard for how professionals work. A smooth upgrade is key to project success. Join us as we talk through the key considerations in choosing the upgrade path and timing that is right for you, including:

  • The upgrade process
  • Architectural and design considerations
  • Best practices and lessons learned

Speakers
Asha Nayak

Practice Director at iManage

Linda Miller

Senior Techincal Consultant at iManage

Chris Hugh-Kong

Consultant at iManage

Co-Speaker
James Priz

Head of Professional Services at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM – 9:15 PM BST

CP03 - Customer Panel - Best Practices from New Cloud Customers - We've Got You!

Come hear from some of our iManage Cloud customers on their journey to the iManage Cloud. Gain insight into what your move to the iManage Cloud may look like, what to consider and how iManage Cloud Services will partner with you at each step in the process to ensure a smooth and successful transition.

Moderators
Laura Halliday

Sr. Cloud Services Manager at iManage

Mike Smego

Sr. Cloud Services Manager at iManage

Panelists
Amy Segeren

IT Manager at Chevron

Paul Shakes

Information Systems Manager at FINDEX

Vince Cina

Director of ERP at Borgen Ladner Gervais

Niko Jakobsson

General Counsel & Development Director at Borenius

2:45 PM - 3:15 PM CDT / 8:45 PM – 9:15 PM BST

LC35 - iManage Security Policy Manager: Ethical walls and need-to-know security at scale - recent advancements and 2020 roadmap

Securing sensitive content on a need-to-know basis and segmenting content appropriately are critical parts of any strategy to limit the exposure and reputational damage that a data breach can bring. Join us during this session for an overview of how Security Policy Manager is evolving with new features that enable a range of security models to be deployed to protect sensitive client content in iManage Work and other systems. Topics covered include: - Business case and demo of new features - Roadmap for 2020 and beyond

Speaker
Ian Raine

VP of Product Management at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM – 9:15 PM BST

LC10 - Cloud Migration: Preparing your Work data for smooth migration

Best practices to prepare your Work data for your move to the Cloud. Bring your iManage Work library into the 21st century. Learn from our experience moving over 1,000 customers to our Cloud.

Speaker
Alex Rodriguez

Senior Support Engineer at iManage

Co-Speaker
Alec Sanderson

Technical Consultant at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM – 9:15 PM BST

LC11 - What's your Uptime? iManage Work High Availability on-premises

Organizations expect their mission critical applications to be available 24/7/365. iManage Work is built with modern development architectures and offers several options to ensure high performance and availability for your on-premises systems. Topics include: high availability, load balancing, service monitoring, best practice performance configurations.

Speaker
Tamikia Alford

Senior Technical Consultant at iManage

Co-Speakers
Victor Cordon

Technical Consultant at iManage

3:15 PM - 3:45 PM CDT / 9:15 PM – 9:45 PM BST

CP05 - Customer Panel - How I Did It. Customers Share Their Experience Moving from Work 9 to 10

Hear stories and lessons learned directly from your peers who have moved from Work 9 to Work 10. Topics include: - Migration and on-boarding best practices - How to manage change and user expectations - Deployment & training strategies

Moderator
Ravi Lal

Senior Product Manager at iManage

Panelists
Jake Koerner

Director of IT at Travelers Insurance

Sheri Martinez

Director of End User Services at Jackson Walker

Nico Jakobsson

General Counsel & Development Director at Borenius

3:15 PM - 3:45 PM CDT / 9:15 PM – 9:45 PM BST

P1 - Adaptive Solutions - "Are You Ready for the Cloud? - Five Ways to Jump Start Your Project"

Our interactive session will cover 5 things your business needs to consider before a cloud project to make your migration smoother. These include building your team, security considerations, data migration strategy, System Compatibility & Third-Party Considerations, and Product Launch & User Adoption.

Speaker
Chuck Davis

President at Adaptive Solutions

Co-Speakers
Jennifer Parker

Chief Experience Officer at Adaptive Solutions

Todd Baratz

Chief Technology Officer at Adaptive Solutions

3:15 PM - 3:45 PM CDT / 9:15 PM – 9:45 PM BST

LC12 - Data Governance Excellence as a Natural Byproduct of Workflow in New Business Intake

Ultimately, great data governance provides businesses the opportunity to garner true value from one of their greatest corporate assets – their data. Workflow plays a crucial role in ensuring high fidelity of data during the process and after it ends. Full lifecycle management of your clients and matters assures ongoing data hygiene. We’ll discuss New Business Intake and other high-value workflows, along with real-world examples of data flows (including surrounding Conflicts of Interest) and other key considerations for your firm.

Speaker
Joy E. Spicer

VP of Risk & Compliance at iManage

3:15 PM - 3:45 PM CDT / 9:15 PM – 9:45 PM BST

LC43 - iManage Work 10 On-Premises: Optimizing SQL Server for iManage Products

If you are not ready to move the iManage Cloud and need to tune your on-premises Work 10 system, come hear from the folks who manage iManage Work for over a thousand companies. Our iManage Cloud Operations team will share tips & tricks for how to manage SQL Server reliably, economically, and at peak performance.

Speaker
Patrick Skerrett

Head of Cloud Operations at iManage

Co-Speaker
Jacob Carter

Cloud Operations Manager at iManage

3:45 PM - 4:15 PM CDT / 9:45 PM – 10:15 BST

LC18 - iManage Conflicts Manager: Effective Risk Management

We will review the evolution of Conflicts Manager, from inception to today. Not just the "what", but also the "why" behind how we conceived and continue to expand on our vision for this key application. We will demonstrate these these ideas in practice with key product demonstrations, recent advancements and roadmap.

Speaker
Joy E. Spicer

VP of Risk & Compliance at iManage

3:45 PM - 4:15 PM CDT / 9:45 PM – 10:15 PM BST

LC27 - Migrating from Legacy Ethical Walls to Security Policy Manager: A step-by-step walkthrough

Most firms deploying Security Policy Manager are not starting from scratch, but are migrating from legacy solutions such as Intapp Walls. Don't reinvent the wheel; SPM provides battle tested tools and methodologies to migrate this information over with minimal effort. Watch a live demonstration of a migration from Intapp Walls to SPM and learn about:

- Formulating a migration strategy and project plan
- Mapping wall types to appropriate policies
- Tools and methodologies for successful migration

Speaker
Keith Mawhinney

Security Practice Lead at iManage

3:45 PM - 4:15 PM CDT / 9:45 PM – 10:15 PM BST

LC38 - Tools and Approaches to Support Organizational Change

Users today are increasingly remote, distracted and impatient. iManage has developed entirely new education and enablement programs like 2 minute videos and making all iManage documentation searchable with Google, and added innovative delivery mechanisms that surround users with the help they need when they need it. Join us to learn how to put these tools to use in your organization to get users more productive and keep them that way.

Speaker
Brian Jones

Senior Director Customer Adoption at iManage

Co-Speaker
Akash Dubey

Director of Technical Publications at iManage

3:45 PM - 4:15 PM CDT / 9:45 PM – 10:15 PM BST

LC17 - How to Enter the Fast Lane without Getting Run Over: Leverage iManage's Native Tools to Optimize Your Cloud Experience

Routine performance testing provides the foundation for a predictable, consistent, and dependable iManage Cloud experience. Learn how to leverage iManage tools to establish baseline metrics, isolate common bottlenecks, and identify areas that can be optimized for maximum performance in all types of customer environments through a customer case study.

Speaker
Tyler Oldenburg

Senior Support Engineer at iManage

Co-Speaker
J Abernethy

Practice Director at iManage

3:45 PM - 4:15 PM CDT / 9:45 PM – 10:15 PM BST

LC42 - What about your Mac Users? Supporting Mac Users with iManage.

Mac users can now take advantage of leading email and document Management functionality as part of iManage Work. Topic includes:

- Key features and a demonstration of iManage Work Desktop for Mac
- Security considerations and deployment guidelines

Speaker
Ganesh Krithikavasan

Product Manager at iManage

4:15 PM - 4:45 PM CDT / 10:15 PM – 10:45 PM BST

LC01 - iManage Business Intake Manager: A Modern Approach to Workflow

We will review the evolution of Business Intake Manager from inception to today. Not just the "what", but also the "why" behind how we conceived and continue to expand on our vision for each product. We will provide overview demonstrations of the product, and insights into our 2020 and future roadmap.

Speaker
Joy E. Spicer

VP of Risk & Compliance at iManage

4:15 PM - 4:45 PM CDT / 10:15 PM – 10:45 PM BST

LC02 - Uncovering the Hidden Gems in the Cloud - 7 Ways to Do More...

Come learn how to take advantage of your iManage Cloud subscription services that you may not have yet setup. Get the full value of your subscription, learn simple, easy ways to get the most out of your service!

Speaker
Natalie Alesi

Manager, Cloud Services at iManage

Co-Speaker
Jacqueline Toepfer

Principal Cloud Services Product Manager at iManage

4:15 PM - 4:45 PM CDT / 10:15 PM – 10:45 PM BST

P4 - Litera - CFH (Close From Home): Important considerations in closing transactions in a remote work environment

As legal teams continue to adapt to a remote work environment, it is important to consider different methods to circulate documents, collaborate on open issues and finalize and execute agreements in a remote capacity. This session will help teams understand the important legal and technology considerations to mitigate risk and close deals efficiently in a remote environment.

Speaker
Haley Altman

Global Director of Business Development and Strategy at Litera

4:15 PM - 4:45 PM CDT / 10:15 PM – 10:45 PM BST

LC37 - Toolkit for Managing your iManage Desktop Clients

Come and learn how a desktop health check can help you to troubleshoot effectively and identify issues proactively. The iManage desktop support team shares their training, tools, resources, and best practices to empower your Help Desk to resolve issues quickly whether in person or remote.

Speaker
Asna Khan

Manager, iManage Client Support

Co-Speaker
Anu Dommalapati

Team Lead, iManage Client Support

5:00 PM CDT / 11:00 PM BST

Networking in Partner Pavilion

8:00 AM CDT / BST

Conference & Partner Pavilion Opens

3:00 AM - 3:05 AM CDT / 9:00 AM – 9:05 AM BST

EMEA Welcome Video

3:00 AM - 7:00 AM CDT / 9:00 AM – 1:00 PM BST

EMEA Sessions & Activities

– Access on-demand Keynote and Education presentations from Day One – including the Work 10 Roadmap, Cloud and Security Risk and Governance Roadmaps
– Visit the Blue Shirt Lounge and chat live with Support Experts from our Global team
– View demonstrations or speak with our technical experts; Professional Services, Cloud Support, Marketing and Sales Teams at the iManage Booth and join peers to chat in groups or 1-2-1 discussions
– Meet with your dedicated Account Executive. Join them for a virtual coffee in the Networking Lounge
– Visit the Partner Pavilion to meet with our Partner Community

8:30 AM - 8:50 AM CDT / 2:30 PM – 2:50 PM BST

FC02 - Fireside Chat- Morae/Phoenix with Nick Thomson - Legal AI - Is Technology Mature Enough for Professional Services?

Today's professional services face pressure to keep operating costs lower than ever while managing an increasing number of legal documents. Manual document classification and extraction processes can be costly, time-consuming, and riddled with inconsistencies. This problem is why a growing number of companies are turning to the power of artificial intelligence for document analysis and streamlining of document management processes. Join Morae's Christopher Cahn for an insightful Q&A session with Nick Thomson, GM iManage RAVN, on the state of artificial intelligence for legal. Discussion will include a look at the effectiveness of legal AI, how it benefits from the development of best practices in other AI disciplines, and the types of AI offerings now available for use in law departments and law firms.

Speaker
Nick Thomson

General Manager, RAVN at iManage

Co-Speaker
Chris Cahn

Managing Director at Morae Global

9:00 AM - 9:30 AM CDT / 3:00 PM – 3:30 PM BST

K5 - Our Digital Future: This is only the beginning

AI is having a profound impact on our profession. We need to embrace the opportunity and understand how it can improve our individual experience whilst enabling organizations to pivot and respond to change. We have spent the last 25 years predicting and building for this future. Join us for this provocative discussion on potential use cases and prototypes and how we continually strive to weave innovation/innovative tech into the fabric of the iManage platform.

Speaker
Rafiq Mohammadi

Principal Scientist at iManage

Co-Speakers
Nick Thomson

General Manager, RAVN at iManage

9:30 AM - 10:15 AM CDT / 3:30 PM – 4:15 PM BST

F3 - iManage RAVN - Expand your iManage Platform with Knowledge, Contract and AI powered search roadmap

Understand the roadmap for iManage RAVN across the goals of unlocking knowledge and discovering intelligence in your contracts. Learn about what the iManage RAVN team are working on and how to get started with RAVN on your existing iManage systems.

Speaker
Nick Thomson

General Manager, RAVN at iManage

10:15 AM - 10:45 AM CDT / 4:15 PM – 4:45 PM BST

Break: Visit the Partner Pavilion and Expert Chat

10:45 AM - 11:30 AM CDT / 4:45 PM – 5:30 PM BST

CP01 - Corporate Law Departments at Work: A Panel Discussion

Learn how your peers are addressing important challenges like remote work, collaboration, and user adoption in our Corporate Law Department Panel. Join Legal Operations leaders from Chevron, Salesforce and JD Irving for an open discussion of topics ranging from optimizing your iManage implementation to strategic planning for the future, alongside wider trends and issues in the industry.

Moderator
Stuart Douglas

Regional Vice President, Sales at iManage

Panelists
Amy Segeren

Legal Technology Manager at Chevron Corporation

Mike Cohen

Senior Manager, Legal Operations at Salesforce

Scott A. Pickup

Corporate Counsel at J.D. Irving

Marat Borodovskiy

VP, Information Systems at Prudential Financial

10:45 AM - 11:30 AM CDT / 4:45 PM – 5:30 PM BST

CP02 - Law Firm Perspectives: A Panel Discussion

As law firms across the globe adopt new ways of working we ask 4 law firm leaders to share their perspectives on this new paradigm. The open discussion will cover a range of topics including remote working and collaboration, change management and user adoption alongside wider trends and issues in the industry.

Moderator
Dan Carmel

Chief Marketing Officer at iManage

Panelists
Jason Thomas

CIO at Cole, Scott & Kissane

Mark Combs

CIO at Steptoe & Johnson

Dave Eagle

Head of Client Solutions and Innovation at Royds Withy King

Joseph T. Escobio

CIO at Klinedinst

11:30 AM - 12:00 PM CDT / 5:30 PM – 6:00 PM BST

LC03 - How Zero Trust Framework protects you from security breaches

Organizations are continuously under attack. Join us to understand the anatomy of popular attacks and how the iManage layered approach to security immediately reacts to thwart threats and prevent data loss. Topics include: A simulation of malicious attacks and demonstration of how iManage's zero trust architecture prevents attack escalation

Speaker
Bilal Mujahid

Head of Information Security at iManage

11:30 AM - 12:00 PM CDT / 5:30 PM – 6:00 PM BST

LC50 - Are You Taking Full Advantage of iManage Work for Your Legal Department?

The key to a successful iManage deployment is more than just great software – workspace design, integration with key systems, and change management all play a role in project success. In this presentation, we will share what we have learned from customers and advisory boards on key considerations for success, from product features use cases well suited to Legal Departments, to successful deployment and adoption tips. We will even discuss the use of iManage outside Legal Departments and how iManage Drive are changing how sensitive enterprise content is being managed across departments.

Speaker
Dan Carmel

Chief Marketing Officer at iManage

Co-Speaker
Nancy Stronczek

Product Manager at iManage

11:30 AM - 12:00 PM CDT / 5:30 PM – 6:00 PM BST

LC25 - Knowledge Unlocked: How Improved Search Positions Your Organization for Success

How iManage RAVN's Knowledge Unlocked service can be used by law firms and corporate legal departments to improve search further and finally break open all the benefits of knowledge for the firm. We'll explain how knowledge search understand the "job to be done" by end users and gives access to organisational knowledge seamlessly across teams.

Speaker
Alex Smith

Global Product Lead

11:30 AM - 12:00 PM CDT / 5:30 PM – 6:00 PM BST

LC04 - Admin Toolbox: Getting started with the Universal (REST) API

Come learn how to use our Universal (REST) API to develop integrations with iManage products as well as manipulate data within the iManage platform. Learn about training resources, sample code, and Community support resources.

Speaker
Doug Cartwright

Director, Technology Partner Enablement at iManage

Co-Speaker
Jason Buehner

Customer Care Manager at iManage

12:00 PM - 1:15 PM CDT / 6:00 PM – 7:15 PM BST

Break: Visit the Partner Pavilion and Expert Chat

1:15 PM - 1:45 PM CDT / 7:15 PM – 7:45 PM BST

LC19 - iManage Control Center: Streamline Work Administration and Deployment

iManage Control Center version 2.0 adds important features like CSV exports and streamlines key workflows for administrators. Join us for a demonstration of new features, discussion of roadmap, including cloud configuration enhancements. We'll also share 5 things you did not know that you could do with iManage Control Center.

Speaker
Nancy Stronczek

Product Manager at iManage

1:15 PM - 1:45 PM CDT / 7:15 PM - 7:45 PM BST

LC20 - iManage Drive: Eliminate Data Silos to Capture, Secure, and Search 100% of Work Product

iManage Drive syncs documents, folders and project workspaces to your PC or Mac enabling easy access through the familiar Windows Explorer (on a PC) or Finder (on a Mac). Topics include:

- iManage Drive overview and live demonstration
- Overview of how Drive's powerful synchronization technology works
- Compatibility, application integration
- Deployment best practices and troubleshooting

Speakers
Ganesh Krithikavasan

Product Manager at iManage

1:15 PM - 1:45 PM CDT / 7:15 PM - 7:45 PM BST

P5 - RBRO - Essential Tips for Moving to the Cloud

A successful migration is the result of careful planning and effective pre-flight checks to uncover potential hazards. This webinar takes you through a move to the cloud and prepares you for the unexpected. Whether you are an on-prem iManage client, using another DMS or don't have a DMS at all, we will address all 3 scenarios on how to move to the iManage cloud.

Speaker
Howard Russell

President & CEO at RBRO Solutions

Co-Speaker
John LeReverend

Solutions Sales Consultant at RBRO Solutions

1:15 PM - 1:45 PM CDT / 7:15 PM - 7:45 PM BST

LC08 - Balancing Knowledge Management and Security

Lawyers and other professionals need access content to facilitate sharing of information and enable re-use of existing work product for efficient and cost effective delivery of service to their clients. But with an increasing focus on data protection and information governance, firms are looking at enforcing need-to-know security at scale across the firm. This session explores a range of options that allow security officers to restrict access to client material and protect the firm reputation whilst still allowing lawyers to search effectively and deliver efficiently.

Speakers
Alex Smith

Global Product Manager, RAVN at iManage

Co-Speakers
Ian Raine

VP of Product Management at iManage

1:15 PM - 1:45 PM CDT / 7:15 PM - 7:45 PM BST

LC39 - How Admins Should Think about Cloud Security

We spend time talking about security considerations for application administrators

Speaker
Bilal Mujahid

Head of Security at iManage

1:45 PM - 2:15 PM CDT / 7:45 PM - 8:15 PM BST

LC28 - Securing your on-premises Work platform with OAuth and SAML

Whether working in the office or remote, ensuring a secure platform which doesn't interfere with end user workflow is critical. Learn about how OAuth and SAML industry standards are utilized by Work to improve both IT and end user satisfaction.

Speakers
Kristen Dunne

Support Engineer at iManage

Co-Speakers
Barrett Nichting

Staff Support Engineer at iManage

1:45 PM - 2:15 PM CDT / 7:45 PM - 8:15 PM BST

LC36 - iManage Threat Manager: Detect insider threats and mitigate the compliance and security risks of remote working - recent advancements and 2020 roadmap, featuring Duff & Phelps

The switch to remote working has ushered in a new set of security and compliance challenges. Join us during this session to learn how Threat Manager is evolving to deliver enhanced capabilities for abnormal behavioral detection, intervention and compliance reporting to ensure that your privileged information is protected with multiple layers of controls. Topics covered include:

- Overview of the threat landscape presented by Mike Ferrara from Duff and Phelps Product overview and benefits
- Demo of new features in the latest update
- Roadmap for 2020-2021

Speaker
Aaron Rangel

Director of Product Management at iManage

Co-Speaker
Mike Ferrara

Director at Duff & Phelps

1:45 PM - 2:15 PM CDT / 7:45 PM - 8:15 PM BST

LC24 - iManage Cloud Trust Center: On-Demand Insight into Your Cloud Services

iManage Cloud Services has been engaged with customers in a proof of concept of a new Trust Center. Come learn about this exciting initiative that we will be making available to all iManage Cloud customers in the coming months.

Speaker
Jacqueline Toepfer

Principal Cloud Services Product Manager at iManage

1:45 PM - 2:15 PM CDT / 7:45 PM - 8:15 PM BST

LC05 - Customer Panel: Knowledge Unlocked - Knowledge Management Experiences from the Real World

Does your firm struggle to make the most of its knowledge? You’re not alone. Come hear how Linklaters LLP and Sidley Austin LLP overcame this challenge and put it at the center of their organization.

Speakers
Ian Rodgers

EMEA Practice Lead, RAVN at iManage

Co-Speakers
Lucy Melendrez-Diaz

Legal Practice Lead, RAVN at iManage

Richard Robbins

Director of Knowledge Management at Sidley Austin LLP

James Pilgrim

Senior Knowledge Systems Manager at Linklaters LLP

1:45 PM - 2:15 PM CDT / 7:45 PM - 8:15 PM BST

P2 - Morae/Phoenix - "Why don't we just use Office 365?" - Microsoft Teams, LegalTech and the battle for the System of Record

Integrating the Right Tools for an All Remote Future with Connectivity, Collaboration and Performance. We will talk about how iManage can be the system of record for a matter with all the content from Teams/Sharepoint being synched and moved into iManage. Also, Keith Lipman presents the Prosperoware tools to help with that synchronization.

Speaker
David Malkinson

Managing Director at Phoenix Business Solutions

Co-Speaker
Keith Lipman

CEO at Prosperoware

2:15 PM - 2:45 PM CDT / 8:15 PM - 8:45 PM BST

LC33 - Security Soup-to-nuts: Harden Your On-premises Work Infrastructure

With the ever evolving security landscape, this session will review the latest best practices to secure your Work on-premises server, desktop, and mobile environment.

Speaker
J Abernethy

Practice Director at iManage

Co-Speaker
Jim Priz

Head of Professional Services at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM - 8:45 PM BST

LC26 - Microsoft Teams and iManage: How to get the same level of deep integration, governance and security you have with iManage and Microsoft Outlook in Teams

Whether you have Microsoft Teams multiplying out of control, or are just planning for your deployment, this session is for you. We will review real-world learnings from customers who have deployed Teams, and demonstrate how iManage integrations enable better governance and collaboration today. We also share new features and our roadmap so you can better plan your own journey to achieve the same deep integration, governance, and security you have with iManage and Microsoft Outlook - in MS Teams.

Speaker
Adil Berdai

Principal Product Manager at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM - 8:45 PM BST

LC13 - DIY Self-Service for iManage Work in the Cloud

Learn about features in Work and Control Center which empowers users and lowers the burden on IT. Miss writing SQL queries? Our Cloud Support team shows you how to leverage the Universal (REST) API to get the job done.

Speaker
Tyler Oldenburg

Senior Support Engineer at iManage

Co-Speaker
Lea Paucot

Support Engineer at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM - 8:45 PM BST

LC16 - DLP Part 1: Why the iManage Platform is a critical factor in your Data Loss Prevention (DLP) Program

Today's security attacks can originate from a large range of vectors including; stolen credentials, application vulnerabilities, insider malfeasence and use of privileged accounts. A well designed software application will detect and intervene in case of attempted data theft. Join us for this wide-reaching session that covers topics that include: - Foundational capability in the document management system - Security models being adopted by professional service firms - Zero trust as a cloud security foundation - Threat detection and intervention to prevent data ex-filtration

Speaker
Paul Walker

Technology Director, EMEA at iManage

2:15 PM - 2:45 PM CDT / 8:15 PM - 8:45 PM BST

LC32 - iManage RAVN Indexer: Why On-premises Customers Should Adopt Now

With over 100 customers and over 2 billion Work documents indexed, find out what's coming for the RAVN Indexer for on-premises customers. This session will help customers understand if, when, and why you should switch.

Speaker
Scott Butwina

Senior Support Manager at iManage

Co-Speaker
Joe Campbell

Lead Consultant, RAVN at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM - 9:15 PM BST

LC31 - iManage RAVN Indexer: How to Make the Move from IDOL to RAVN

On-premises customers are moving to RAVN for its smaller footprint, better search results and foundation for AI. Learn why customers say the RAVN Indexer is easier to deploy and maintain and how you can take the first step on your journey to Knowledge Unlocked.

Speaker
Scott Butwina

Senior Support Manager at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM - 9:15 PM BST

LC44 - Working with G-Suite & iManage - Secure Email and Document Management in a Google World

Organizations standardizing on G-Suite can now take advantage of iManage Work email and document management. Learn about the iManage approach for document and email management integration. Get a peek into the future of iManage and G-Suite.

Speakers
Ganesh Krithikavasan

Product Manager at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM - 9:15 PM BST

LC30 - DLP Part 2: Protecting sensitive information as it leaves the organization: iManage platform vision and future integration with Azure Information Protection

With product offerings like Security Policy Manager, Threat Manager and delivering the industry's first cloud based on the zero trust framework, iManage has been at the forefront of driving innovation in information governance and security for Professional Services. Today, for the most sensitive content, there is the expectation that content is secured wherever it moves to. In this session we will look at Azure Information Protection and how its becoming to form a key vector in customers DLP programmes. We will then look at how the future vision of iManage seeks to bring its unique perspective to the application of AIP controls as data leaves the iManage platform.

Speaker
Paul Walker

Technology Director, EMEA at iManage

2:45 PM - 3:15 PM CDT / 8:45 PM - 9:15 PM BST

P3 - Younts - What "You Need to Know" about iManage SPM

– Confidently safeguard sensitive client data
– Instantly established, adjusted or remove Security Polices
– Provide faster identification of both external and internal threats
– Planning your new deployment or migration from a legacy platform

Speaker
Chris Degnan

CEO at Younts Consulting

Co-Speaker
Kevin Cassidy

Systems Architect at Younts Consulting

2:45 PM - 3:15 PM CDT / 8:45 PM - 9:15 PM BST

LC07 - How do you manage complex curation of data and taxonomies powering the AI search in Knowledge Unlocked?, featuring Lexsoft Systems

A key contributor to successful Knowledge Unlocked projects and successful AI powered search is the curation of the data that matters most to your organisation. Our partner LexSoft joins us to explain how knowledge is curated with taxonomies and metadata is structured to power intelligent AI search.

Speaker
Joe Campbell

Lead Consultant, RAVN at iManage

Co-Speaker
Carlos Garcia-Egocheaga

Managing Director at Lexsoft Systems

3:15 PM - 3:30 PM CDT / 9:15 PM - 9:30 PM BST

Break: Visit the Partner Pavilion and Expert Chat

3:30 PM - 4:00 PM CDT / 9:30 PM - 10:00 PM BST

LC34 - Single Sign-On: An Introduction to SSO & iManage's Authentication Strategy

What is it and why important? A history lesson on iManage authentication evolution. Overview of SAML 2.0, and OpenID Connect. Understand the differences and benefits of each.

Speaker
Mark Richman

Principal Product Manager at iManage

3:30 PM - 4:00 PM CDT / 9:30 PM - 10:00 PM BST

LC21 - iManage Records Manager: Integrated electronic and physical records - recent advancements and 2020 roadmap

New regulations and increasing pressure from clients are forcing firms to rethink their data retention policies and accelerate the disposal of content that is not essential. At the same time, increasing information volumes and new information types continue to challenge records managers. Join us during this session to review:

- The new features available in iManage Records Manager
- Our roadmap for operating in the new information management landscape with greater agility, privacy and lower ownership costs

Speaker
Ian Raine

VP of Product Management at iManage

Co-Speaker
Gregg Luther

Senior Solutions Consultant at iManage

3:30 PM - 4:00 PM CDT / 9:30 PM - 10:00 PM BST

LC22 - iManage Share: One-click secure file sharing with audit trails and governance

iManage Share, tightly integrated with iManage Work, enables faster, easier and more frictionless collaboration on work product with clients and outside consultants. Topic includes:

- The different capabilities and adoption benefits from the tight integration between iManage Share and Work in secure email and file collaboration
- The business drivers and use case for deploying iManage Share
- Configuration best practices
- Latest features and upcoming enhancements

Speaker
Adil Berdai

Principal Product Manager at iManage

3:30 PM - 4:00 PM CDT / 9:30 PM - 10:00 PM BST

LC41 - Contract Intelligence Part 1: Five Ways to Automate Monotonous Legal Process with RAVN AI

Connect iManage Work to RAVN AI and automate the identification and extraction of information in legal documents. Contract reviews, regulatory and compliance requirements, populating downstream systems (such as contract management systems and other data repositories), portfolio risk analysis, analytics and management information - learn how Contract Intelligence is helping law firms and corporate organisations automate these processes and, as a result, perform better, make better decisions, more ably tackle adversity and be better placed to seize opportunity.

Speaker
Jenny Hotchin

Legal Practice Lead at iManage

4:00 PM - 4:30 PM CDT / 10:00 PM - 10:30 PM BST

LC29 - Leveraging Secure Authentication Methods to Enhance User Adoption in the Cloud

Authentication methods have evolved, no matter where you are in your authentication journey let us show you best practices on how you can utilize SAML to get a user experience that is secure, simple, and seamless.

Speaker
Riley Phipps

Support Engineer at iManage

Co-Speaker
Mark Hardy

Senior Support Engineer at iManage

4:00 PM - 4:30 PM CDT / 10:00 PM - 10:30 PM BST

LC06 - Contract Intelligence Part 2: AI University gives you a head start on your AI project

Our AI University program is the fastest way for you to get to grips with the power of the iManage RAVN technology for Contract Intelligence. Join us for an accelerated view of the program and how you can take advantage of it for your organization.

Speaker
Peter Fitch

Solutions Engineer at iManage

Co-Speakers
Jack Lees

RAVN Extract Product Manager at iManage

Bryan Bach

US AI University Coordinator at iManage

4:00 PM - 4:30 PM CDT / 10:00 PM - 10:30 PM BST

LC14 - Get the Most from Work Mobility for iOS - Increase User Productivity & Security with MDM

In today's heightened security environment, MDM solutions are a "must have" to simplify the IT management and the enforcement of security policies that control consumption and sharing of content on mobile devices.
Topics Include:
- The intersection between iManage Work Mobility features and MDM policies
- An overview of the feature set offered by leading MDMs
- Best practices for mobile security implementations
- Demo of the app and roadmap discussion

Speaker
Nancy Stronczek

Product Manager at iManage

4:00 PM - 4:30 PM CDT / 10:00 PM - 10:30 PM BST

LC09 - Best Practices to secure your remote workforce

In a world where most of your workforce is remote, our head of security shares some basic guidance on security best practices.

Speaker
Bilal Mujahid

Head of Information Security at iManage

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